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Community associations have never faced the current amount of delinquent assessments and mortgage foreclosures. Unlike the federal government, an association cannot print more money. Yet, the annual budget is still calculated based on 100% participation. This makes it more critical than ever for the Board to stay on top of collections.
If the association does not act swiftly to collect delinquent assessments, it is the innocent owners who will suffer. Lax collection practices can cause the financial stability of an association to spiral out of control. Large delinquency rates often result in assessment increases and/or the levy of special assessments. Unfortunately, the alternative to raising assessments is usually a quickly disintegrating community.
It’s easy to focus on the homeowners who are seriously delinquent. Yet, many homeowners who are slightly delinquent can cost more in lost assessments than a handful who are severely delinquent. Take the example of a 300 unit condominium with monthly assessments of $200. Also assume that it is common knowledge among the unit owners that the Board does not forward accounts for legal collection until the assessments are at least three months in arrears.
If five percent (15 units) are twelve months delinquent it amounts to $36,000 in lost assessments. On the other hand, if fifty percent (150 units) are only two months delinquent it amounts to $60,000 in lost assessments… almost twice as much as the seriously delinquent units.
Although it’s natural to sympathize with delinquent homeowners during difficult economic times, the Board has a fiduciary duty to act in the best interests of the association as a whole. When a homeowner buys into a community association they agree to pay their share of the common expenses. n short, the association should be run as a business and not a charity.
The most effective way to keep down delinquency rates is by acting promptly to collect overdue accounts. Human nature dictates that the longer someone is allowed to put off paying a debt, the longer they will take. Delaying collections only encourages other homeowners to hold off on payment, which in turn creates a fast rising delinquency rate.
One of the ways an association can cause unnecessary delays in collecting assessments is by entering into extended payment plans with the delinquent homeowners. Our firm’s own experience has shown that eighty-percent or more of payment plans are unsuccessful. So not only does a payment plan often postpone the inevitable, other owners will expect the same treatment from the Board. The hard truth of the matter is that creditors who move quickly will often get paid ahead of other debts.
Here are some steps the Board should consider in keeping down delinquency rates:
Another important factor is the cost of attorney fees for collections. It doesn’t make much sense to follow the above steps if the association is out a lot more money in the form of attorney fees. The Board should carefully review the attorney fees charged for each service, and find a law firm that will defer payment for most of the fees until they can be collected from the delinquent homeowner.